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Alexa cannot discover or connect to my Wyze Cam v3

Alexa cannot discover or connect to my Wyze Cam v3.

 

Here are some steps to try if your Amazon device is having trouble discovering the camera:

  • Ensure that your camera is a Wyze Cam v3 or v2, or a Pan v1 or v2. The original Wyze Cam v1 is not compatible with Amazon Alexa. 
  • Ensure that the Amazon device is compatible with the camera. It must be an: Echo Show, Echo Spot, Fire Tablets and Fire TV. It’s compatible with all generations of Fire TV, all Fire TV Edition Smart TVs and Fire Tablets Gen 7 and above.
  • Ensure that your camera is updated to the latest firmware version.
  • Ensure your Alexa devices’ firmware is also up to
    date. Click this link to check with Amazon customer support. 
  • Ensure that you authorized the correct Wyze account to your Amazon Alexa account.
  • Disable and re-enable the Wyze skill.
  • Ensure that the camera is connected to WiFi by checking if you can load a live stream view of the camera in your Wyze app. If you are unable to view a live stream view of the camera in your Wyze app, see Connectivity troubleshooting 

Note :

"Alexa cannot discover or connect to my Wyze Cam v3"

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